February 26th, 2011

seventhseal chess

First Utility and doppelgänger flavio

The saga with First Utility, the people who supply electricity and gas to most of this building and the ghost second customer account, continues.

I had received a rather worrying letter to the effect that I hadn't paid any bills at all since I moved here (this to that second account number; right name and address, slightly misspelled postcode)  and I started looking into this and wasting a fair amount of time on the phone to them as there had been also a problem with over-billing and possibly a case of mistaken meter being read, after which they credited my account for well over £400 (not admitting to anything, those companies never do, 'good will' blah, blah..), had an email from FU telling me that "the details in the  first account number were correct" (this is the one I knew about and paid every month) but the reading on the second account number were the correct ones.

I have now received yet another bill to that second account number now... now well over £1500 ‘overdue’ according to this. And the readings seem to be identical to those in the ‘real’ account number. More hassle in my future over this, no doubt. And I’m charged way more for the gas supply in this tiny 36m studio flat than we did at the old four bedroom, two level flat in KTR.. what gives?

Facebook enables wide https: at last

copied from buca

HTTP vs. HTTPS.... (at last!)
While on Facebook, look at your URL address; if you see http: instead of https: then you don't have a secure session and you can be snooped on.

Go to Account|Account Settings|Account Security and click Change.

Check at least the first setting; FB defaults to the non-secure setting.

Also - change your bookmarks to https://www.facebook.com to login securely (this has been available for ages)

Note - this does not mean FB are being any more on the level with data that they harvest from you, it just means the sessions themselves are now encrypted (most of the time - its not 100 percent given the wording they use)

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