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and for the heart-stopping moment of the day... - Echoes of Flavio's Ghost Dreaming
and for the heart-stopping moment of the day...
Just spent three quarters of an hour on the phone to my gas and electricity supplier, First Utility.

Today, after a year protesting to them that I'm paying way too much for gas and there seems to be a meter swap in the building, I received two electricity and gas bills. One, where they acknowledge the mess and credit me for £400 for the overcharge. The second one (same name and address, different account number) claims I've never paid for my gas and leccy and I owe them £1304.84 and to pay them NOW.

Grr....  if you need to change your gas/electric supplier, I strongly recommend you not to consider these people!

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Current Location: tally ho
Current Music: "your custom is valuable to us.. please hold..."

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digitaljunky From: digitaljunky Date: December 24th, 2010 10:08 am (UTC) (Link)
Get with Utility Warehouse if you can. Cheap suppliers and, whilst about as on-the-ball as any energy supplier, if there is an issue they're quite amiable about sorting it out!
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