?

Log in

No account? Create an account
entries friends calendar profile Guitar Lessons Previous Previous Next Next
there's too much confusion... said the joker to the thief... - Echoes of Flavio's Ghost Dreaming
flavius_m
flavius_m
there's too much confusion... said the joker to the thief...
Right, so the man from First Utility came to change the leccy meter, because this was going to sort out the gas meter readings' problem.. I think that's how it goes. I'm beginning to lose track of this mess.. ok, guy turns up at the same time as a pupil does for his lesson. Guy from FU looks at the meter and says "but this has already been changed". And then goes to the gas meter and finds that the 3G device that should have been installed on it to send automatic readings to FU has, too, already been installed by them. As I'd told them they'd done, nearly a year ago. A long year where I have been billed twice (two different user accounts for the same billing), with estimates according to which I was using four times as much gas in this tiny studio flat as I was in the previous, four-bedroom flat with four people living in it. So he's trying to sort this thing out with his office on the phone but his own people seem to give him the run-around as much as they have done me. In the meantime, I have a pupil sitting there paying for this time and the phone never stops ringing, including some confused lady who would just not believe this was not the pharmacy...

There are days like this, sometimes. Hopefully very seldom.

Tags: , ,

1 comment or Leave a comment
Comments
digitaljunky From: digitaljunky Date: June 14th, 2011 05:56 pm (UTC) (Link)
I think it's probably time for THE OMBUDSMAN. Seriously mate. This has been going on too long...
1 comment or Leave a comment